Payment and Billing Policy

Payment and Billing Policy

Effective Date: 16 Jan 2025

At SX Technologies Inc., we strive to provide a seamless shopping experience for our customers. Please review the following information regarding payments and billing for our store, where all transactions are processed in US Dollars (USD).

1. Payment Methods

We accept the following payment methods via our Shopify Payment Gateway:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Diner's Club
  • Apple Pay
  • Google Pay
  • ShopPay
  • Interac

2. Default Currency

All prices listed on our website are in US Dollars (USD).

If you make a payment using a card in a currency other than USD, your card provider or bank may apply currency conversion charges.

3. Currency Conversion Charges

Payments made in a non-USD currency are subject to conversion fees from your bank or card provider. To avoid additional charges, we recommend using a card that processes payments in US Dollars (USD).

4. Payment Processing

Payments are processed through Shopify Payments, a highly secure platform that uses PCI compliance standards and SSL encryption. Your payment details are handled securely, ensuring your information is protected at every step.

5. Billing Information

Ensure your billing details match the information associated with your payment method. If discrepancies or fraudulent activities are detected, we may hold your order and request further verification.

6. Order Confirmation

After successful payment, you will receive an order confirmation email with your order details.

7. Payment Failures and Refunds

If your payment fails, the amount will automatically be refunded to your original payment method within 7-10 business days. If you encounter payment issues, please contact our support team for assistance.

8. Order Cancellation and Modifications

You can cancel or modify your order within 6 hours of placing it. To change your shipping address or order details, contact us immediately. Orders cannot be canceled or modified after the 6-hour window.

9. Refund and Return Policy

We provide a 30-day return and refund policy. For more details, visit our Return and Refund Policy.

10. Taxes and Duties

All product prices include applicable sales taxes. Custom duties may apply based on your location and are the responsibility of the customer.

11. Fraud Prevention

If suspicious or fraudulent activities are detected, our system may flag and hold the order. You may be required to provide additional information to verify the transaction. Failure to provide requested details within the given timeframe may result in order cancellation.

12. Contact Information

If you have any questions about payments or billing, please reach out to us:

If we update our Payment and Billing Policy, we will notify you via email or post the updated policy on our website. By making a purchase, you agree to the terms outlined in this policy.

Thank you for choosing SX Technologies Inc.